WEBVTT 1 00:00:00.800 --> 00:00:08.893 Hiring a virtual assistant is really great if you need someone to handle some basic administrative tasks for your business. 2 00:00:09.560 --> 00:00:15.535 This will help save you some time so that you can focus on more revenue-generating activities. 3 00:00:16.360 --> 00:00:25.223 However, some business owners have way too high expectations of what a virtual assistant will do for their business which ... 4 00:00:25.223 --> 00:00:28.252 leads to them feeling a bit disappointed. 5 00:00:29.120 --> 00:00:35.702 Now if you've never met me, I'm Shayla Burtin, the founder of Yes I Can Help You. From my experience ... 6 00:00:35.702 --> 00:00:38.827 of working with many different business owners, 7 00:00:39.920 --> 00:00:43.920 I've noticed that some will hire a virtual assistant, 8 00:00:44.600 --> 00:00:52.165 pay them $5 an hour and then expect that person to come in and completely run their business for them. 9 00:00:53.000 --> 00:00:56.440 That is just not a reasonable expectation. 10 00:00:56.960 --> 00:01:01.220 First of all, you will need to train and onboard that virtual assistant. 11 00:01:01.800 --> 00:01:07.615 You'll need to find work for them to do and once they've completed that assigned work they're going to come ... 12 00:01:07.615 --> 00:01:09.810 back to you asking for additional tasks. 13 00:01:10.960 --> 00:01:18.256 You have to manage this person and make sure that they are actually completing the tasks that you have assigned ... 14 00:01:18.256 --> 00:01:18.787 to them. 15 00:01:19.440 --> 00:01:28.091 Virtual Assistant's take work off of your plate, however they also add some additional work because now you have to ... 16 00:01:28.091 --> 00:01:30.368 take on the role of a manager. 17 00:01:31.400 --> 00:01:39.442 Now if this is not what you're looking for and you really want a right-hand partner, someone that can help ... 18 00:01:39.442 --> 00:01:42.046 you strategize and make decisions. 19 00:01:42.720 --> 00:01:48.004 Then you might want to instead hire someone like an operations manager. 20 00:01:49.240 --> 00:01:57.084 As an operations manager, the first thing that I do with my clients is have a strategy meeting where we ... 21 00:01:57.084 --> 00:02:01.006 take a look at the current position of the company. 22 00:02:01.680 --> 00:02:05.160 We look at the CEO's vision and their future goals. 23 00:02:05.880 --> 00:02:10.440 I also analyze their current systems and business processes. 24 00:02:11.000 --> 00:02:22.074 Then using that information, I create a 90-day action plan that includes improving those business processes as well as delegating ... 25 00:02:22.074 --> 00:02:22.506 tasks 26 00:02:23.200 --> 00:02:24.360 to the team. 27 00:02:25.440 --> 00:02:34.752 I run the weekly team meetings and manage the projects to ensure that everything is being completed on time. 28 00:02:35.360 --> 00:02:43.449 This allows the business owner to step away from the day-to-day operations and focus on those growth opportunities. 29 00:02:44.400 --> 00:02:47.080 So should you hire a virtual assistant? 30 00:02:47.720 --> 00:02:55.783 Sure. A virtual assistant may be helpful but you may also want to look into hiring an operations manager so ... 31 00:02:55.783 --> 00:03:02.933 that you can truly operate in your role as CEO. If you want to learn more about the benefits of ... 32 00:03:02.933 --> 00:03:10.921 hiring an operations manager, feel free to send me a message. Or you can find me on these internet streets ... 33 00:03:10.921 --> 00:03:13.583 at the corner of YesICanHelpYou.com