Communicate Effectively Using Video on Freshdesk | Screencast-O-Matic

Use Freshdesk with Screencast-O-Matic

Freshdesk


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Freshdesk

Use video to gain a deeper understanding of users, communicate more effectively, and optimize the experience with Freshdesk.

How to use Freshdesk with Screencast-O-Matic

Freshdesk

Sign Up

Create a free Screencast-O-Matic account.

Freshdesk

CREATE

Create a screen recording or screenshot using Screencast-O-Matic.

Add a screen recorder button for customers to communicate their issues with video.

Freshdesk

SHARE

Upload your videos and embed in Freshdesk support articles or tickets.

Send customers video responses to help resolve their issues.

Freshdesk

Provide better customer service using video.

  • Use videos and screenshots to help in customer service and support issues.
  • Clearly communicate ideas and feedback.
  • Create recordings with annotations for support sites.
  • Use video to understand what a user is experiencing.

Start creating today!

Freshdesk


&

Freshdesk

Want to record right from the Freshdesk?

Easy integration for your workflow.

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