Use Help Scout with Screencast-O-Matic

Help Scout

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Help Scout

Use video to turn interactions into personalized connections and engage with customers in Help Scout.

How to use Help Scout with Screencast-O-Matic

Help Scout

Sign Up

Create a free Screencast-O-Matic account.

Sign Up For Free

Learn how to add a screen recorder button

Help Scout

CREATE

Create a screen recording or screenshot using Screencast-O-Matic.

Add a screen recorder button for customers to communicate their issues with video.

Help Scout

SHARE

Upload your videos and embed in Help Scout support articles or tickets.

Send customers video responses to help resolve their issues.

Help Scout

Provide better customer service using video.

Use videos and screenshots to help in customer service and support issues.
Clearly communicate ideas and feedback.
Create recordings with annotations for support sites.
Use video to understand what a user is experiencing.

Start creating today!

Help Scout

&

Help Scout

Want to record right from the Help Scout?

Learn about the Recorder API

Easy integration for your workflow.

View All Integrations

HelpScout: Frequently Asked Questions

How do you add video to a docs article in HelpScout?

There are many ways to use video within your Zoho workflow. We found that the best way to communicate is through video.

You can record your screen or webcam with Screencast-O-Matic then easily share your videos with your students. You can also have your students communicate with video. They don’t need a login to create videos. Students can launch the free screen recorder.

Video are a quick and easy way to update your class on projects, showcase class lessons, or for feedback.
How do I edit a video to share on Zoho?

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