Use Help Scout with Screencast-O-Matic
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Use video to turn interactions into personalized connections and engage with customers in Help Scout.
How to use Help Scout with Screencast-O-Matic
CREATE
Create a screen recording or screenshot using Screencast-O-Matic.
Add a screen recorder button for customers to communicate their issues with video.
SHARE
Upload your videos and embed in Help Scout support articles or tickets.
Send customers video responses to help resolve their issues.
Provide better customer service using video.
- Use videos and screenshots to help in customer service and support issues.
- Clearly communicate ideas and feedback.
- Create recordings with annotations for support sites.
- Use video to understand what a user is experiencing.
Start creating today!
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