Zendesk with Screencast-O-Matic
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Use video to gain a deeper understanding of users, improve agent productivity, and communicate more effectively with Zendesk.
How to use Zendesk with Screencast-O-Matic
CREATE
Create a screen recording or screenshot using Screencast-O-Matic.
Add a screen recorder button for customers to communicate their issues with video.
SHARE
Upload your videos and embed in Zendesk support articles or tickets.
Send customers video responses to help resolve their issues.
Provide better customer service using video.
- Use videos and screenshots to help in customer service and support issues.
- Clearly communicate ideas and feedback.
- Create recordings with annotations for support sites.
- Use video to understand what a user is experiencing.
Start creating today!
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