00:19:20
When you take work you are committing to ALL sessions within that section. Please watch through to 21:50 for more detail.
00:21:50
Things that could affect your operational score.
00:23:05
How work will be offered out in the future.
00:26:10
How your 'Overall score' is calculated. You can view these stats on your Podio portal.
00:27:50
How coupons will work (i.e. how to earn more!)